What is the Difference Between Registered and Unregistered NDIS Providers?

The National Disability Insurance Scheme (NDIS) aims to provide support and services to individuals with significant disabilities. The NDIS scheme allows participants to choose their service providers – unregistered and registered. These providers add value to the lives of people with disabilities. However, there are notable differences between the two.

Registered NDIS providers go through rigorous quality checks by the National Disability Insurance Agency (NDIA). This vetting process ensures the professionals meet specific quality and safety standards for the services they provide. The screening process includes background checks, qualification verification, and compliance with the NDIS Code of Conduct. These quality checks ensure the registered providers can deliver reliable services to participants. Moreover, NDIS participants show greater trust and satisfaction while working with registered providers.

Now, let’s understand the difference between the registered and unregistered NDIS providers. This blog has compiled the information to help you make an informed decision for your NDIS journey.

Who Are Registered Providers?

A registered provider is an individual or organisation enlisted under the NDIS Quality and Safeguards Commission (NDIS Commission). These providers must meet the NDIS Practice Standards and adhere to the NDIS Code of Conduct.

NDIS Commission has set strict requirements for registered providers. These conditions ensure that individuals meet the quality, safety, and professionalism standards set by the commission. Registered providers bring the following benefits to the table:

  • Quality Assurance: Since registered providers undergo regular audits and assessments, it ensures a certain level of service quality.

  • Access to a Broader Range of Services: Registered NDIS providers offer extensive services, higher-level support, and specialised therapies.

  • Simplified NDIS Administration: These professionals have vast knowledge of NDIS guidelines and can handle administrative tasks on behalf of participants. They simplify the administrative process for individuals and their families.

  • Credibility and Trust: NDIS registration instils trust and credibility in individuals or organisations.

  • NDIS Funding: Registered members receive payments directly from the NDIS for the offered services.

Who Are Unregistered Providers?

There is a general perception that NDIS-registered providers are more trustworthy, and it’s certainly true that they must maintain high standards to keep their registration. However, it does not necessarily mean that all unregistered providers offer poor-quality services.

Unregistered NDIS providers are those individuals or organisations who are yet to be registered under the NDIS Commission. They have chosen not to complete the approval process by NDIS. However, they can provide valid services to participants. These professionals are not subjected to the same level of oversight and scrutiny as registered partners.

Some of the benefits of unregistered providers include:

  • Flexibility: Unregistered providers are more flexible in providing their services. They cater to the individual’s unique needs and offer solutions accordingly.

  • Lower Costs: Hiring these providers is a cost-effective solution with lower overhead and administrative expenses.

  • Direct Control: With unregistered NDIS partners, participants have control over their funding.

  • Less Administrative Load: Since they don’t need to comply with all NDIS practice standards, there will be a lighter administrative load.

Key Differences between Registered and Unregistered NDIS Providers

Unregistered and registered partners can impact the flexibility, quality, and overall NDIS experience of a person with a disability. Here are some of the key differences between the two providers:

  • Quality and Oversight: A key difference between registered and non-registered NDIS providers is the level of oversight and quality assurance. While registered providers must stick to the stringiest guidelines and undergo regular audits, unregistered ones have more flexibility in doing their jobs. The leniency for unregistered providers can often lead to a lack of accountability as registered partners.

  • Service Costs: The unregistered providers have low operational costs, making their services more affordable to the participants. On the other hand, the operation costs for registered partners are comparatively expensive. However, the higher cost of enlisted providers offers more administrative convenience and a wide range of available services.

  • NDIS Funding Management: Registered providers help manage budgeting, making payments and record-keeping for NDIS funds. While working with unregistered providers, the participants must handle these responsibilities themselves. They have to oversee the funds allocated in the NDIS plan directly. Plus, they have to take care of payments and maintain records of expenses themselves.

  • Code of Conduct: A registered NDIS provider has to follow strict criteria around quality and experience while following the NDIS code of conduct. The non-registered providers do not need to follow standards regarding service delivery and worker qualifications. However, they have to follow the NDIS Code of Conduct.

  • Support Workers: Organisations or individuals listed as registered providers under NDIS must employ qualified and screened workers. The guidelines for hiring professionals under this category are listed in the NDIS Commission requirements. Whereas, unregistered providers may appoint experienced staff, but they are not obligated to do that.
  • Services Provided: Some services are reserved for NDIS-registered providers. These services include Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), and plan management. Along with these, the enlisted providers offer services associated with behaviour support and management. Unregistered NDIS providers offer everyday services like NDIS house cleaning, gardening or allied health services.

  • Rules and Regulations: The rigid rules and regulations for NDIS registered providers give them less flexibility while working. To earn and maintain NDIS registration, these professionals must meet strict criteria around quality and experience. Additionally, registered partners must follow the NDIS Pricing Arrangements.

    Unregistered providers are not required to follow NDIS criteria for quality. Moreover, they have a more flexible working routine. They are not obliged to meet pricing arrangements set by the NDIS.

The NDIS is a government-funded program supporting people with disabilities. This program gives access to necessary services and support to these individuals. Bunji Community Care is among the top recommended registered NDIS providers. You can reach out to us for

  • NDIS Tenancy/Accommodation

  • NDIS Assistance With Daily Living

  • NDIS Community Nursing

  • NDIS Development Life Skills

  • NDIS Personal Care and so on

We are committed to providing reliable services with trained and skilled support staff. Our team specialises in planning, budgeting and optimum use of your NDIS budget. To know more about the services we offer, call us on (03) 8790 5503 or via email at info@bunjicommunitycare.com.au.